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Terms and Conditions

Last updated: January 2026

On This Page
  1. Acceptance of Terms
  2. Our Services
  3. Booking & Payment
  4. Promotions
  5. Customer Responsibilities
  6. Cancellations & Rescheduling
  7. Modifications to Terms

These Terms and Conditions govern your use of the Callen Cleaning website and cleaning services. Please read them carefully.

Acceptance of Terms

By requesting a quote, booking a service, or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

Our Services

Callen Cleaning provides residential and commercial cleaning services as described on this website. Specific service scope, pricing, and scheduling will be confirmed with you directly prior to your appointment.

Booking & Payment

Quotes provided are estimates based on the information you share with us and may be adjusted after an in-person or virtual assessment of your property. Payment terms will be confirmed at the time of booking.

Promotions

Promotional offers, including the 50% off first cleaning discount for new customers, are subject to change and may include additional terms. Promotions cannot typically be combined unless stated otherwise.

Customer Responsibilities

Please ensure our team has safe, reasonable access to the areas to be cleaned and let us know about any pets, fragile items, or specific instructions in advance.

Cancellations & Rescheduling

Please see our Returns & Refunds page for details on cancelling or rescheduling an appointment.

Modifications to Terms

We may update these Terms and Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

This page is provided for general informational purposes only and does not constitute legal advice. Laws and requirements can vary by location and situation — please consult a qualified attorney for advice specific to your circumstances.

Contact Us

If you have questions about this page, please contact Callen Cleaning: