Answers to common questions

We offer regular house cleaning, deep cleaning, move-in/move-out cleaning, and commercial cleaning, along with kitchen and bathroom cleaning as focused add-ons. See our Services page for full details.

Yes. Our team arrives with professional-grade cleaning supplies and equipment. If you'd like us to use specific products in your home, let us know when you book.

Yes, we clean offices and small business spaces on a schedule that fits around your business hours. Reach out for a custom quote based on your space.

Pricing depends on your property size, the service type, frequency, and current condition of the space. We don't publish fixed prices because every space is different — request a free quote for accurate pricing.

Fill out the form on our Contact page with details about your property and the service you need, or give us a call. We'll follow up with clear, no-obligation pricing.

New customers receive 50% off their first cleaning appointment booked with Callen Cleaning. The discount applies to standard service pricing and terms may apply.

Yes. We offer weekly, biweekly, and monthly recurring cleaning plans, with no long-term contract required. You can adjust or pause your schedule as your needs change.

Absolutely. Many customers start with a one-time deep clean or standard cleaning before deciding whether to move to a recurring schedule.

We recommend booking at least a few days in advance when possible, though we'll always try to accommodate your preferred date based on availability.

Yes, we understand plans change. Please see our Returns & Refunds page for our full rescheduling and cancellation policy.

Regular cleaning maintains a consistently clean home on a recurring basis. Deep cleaning is a more thorough, top-to-bottom service covering areas like baseboards, interior windows, and detailed kitchen and bathroom scrubbing — ideal as a first cleaning or seasonal reset.

Yes, our move-in/move-out service is designed to leave a property genuinely clean before you settle in or after you move out, including inside cabinets, drawers, and appliances where accessible.

It's entirely your choice. Many customers provide access instructions and are away during the appointment, while others prefer to be present. Let us know your preference when booking.

Yes, Callen Cleaning maintains insurance coverage for our cleaning operations. Reach out if you'd like more information relevant to your specific situation.